Terms of Use & Disclaimer

1. About This Website

ffhealthcareconsultancy.com provides information about FF Healthcare Consultancy’s professional education, specialist advisory, speaking, collaboration and related professional activities.

The website is operated by FARHANA BINTI FADZLI, trading as FF HEALTHCARE CONSULTANCY (“FFHC”, “we”, “us”), Registration No. 202603217731 (RA0138605-X).

Please read these Terms of Use and Disclaimer together with our Privacy Notice. By continuing to use this website, you agree to use it in accordance with these terms.

2. Professional Information and Enquiries

Website content is provided for general information, education and professional context. It is not personalised medical advice, a diagnostic service or confirmation of a clinical appointment.

Sending an enquiry does not by itself confirm Dr Farhana’s or FFHC’s availability, establish a doctor–patient relationship, or create a contract for professional services. Any professional engagement requires a separate agreement on scope, responsibilities, approvals and terms.

Where a professional engagement is agreed, its separately agreed written terms govern that engagement. These website terms do not replace or amend those terms.

Our professional-enquiry channels support matters such as education, advisory work, speaking, media and collaboration. Please use Professional Enquiries to contact FFHC about these matters.

3. Healthcare and Appointment Disclaimer

Information on this website is not a substitute for an individual consultation, examination, diagnosis or treatment recommendation from an appropriately qualified healthcare professional. Do not use website content to diagnose yourself, select an investigation or treatment, change prescribed care, or delay seeking medical advice.

Information about breast imaging, diagnostic radiology, nuclear medicine or theranostics does not establish that a particular investigation or treatment is suitable for you or available at Hospital Picaso or any other facility. Suitability and availability must be confirmed through the relevant clinical service.

Using this website, downloading information, submitting a professional enquiry, sending an email or using an FFHC-managed WhatsApp channel does not by itself establish a doctor–patient relationship with Dr Farhana Fadzli.

FFHC may share Hospital Picaso’s official appointment contact information. FFHC does not provide individual medical advice or book, confirm or control hospital appointments through this website or its WhatsApp information channel. Appointment requests, processing and confirmation are handled by Hospital Picaso.

For clinical appointments or questions about your care, use Hospital Picaso’s Official Appointment Channel (opens in a new tab) or contact your treating healthcare professional.

FFHC professional-enquiry channels are not clinical consultation or emergency services and are not continuously monitored. Please do not send symptoms, medical reports, scans, identification documents, patient records or other confidential clinical information through these channels.

Medical knowledge and guidance change over time. Publication or review dates, where shown, indicate when content was prepared or reviewed; they do not guarantee that information addresses every individual circumstance or remains complete for all future situations.

4. Responsible Use

Do not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious software, or submit unlawful, misleading or abusive material.

Do not submit patient records, scans, identification documents or confidential third-party clinical information through FFHC professional-enquiry channels.

5. Intellectual Property and Reuse

Rights in website text, photographs, graphics, logos, publications and other materials belong to their respective owners. You may link to publicly available pages and use material as permitted by applicable law.

Where permission is required, obtain prior written permission from the relevant rights holder before reproducing or commercially using material. Do not imply endorsement by Dr Farhana Fadzli, FFHC, Hospital Picaso or any other organisation without that person’s or organisation’s express written authorisation. FFHC cannot grant permission on behalf of third-party rights holders. External publications and images remain subject to their owners’ rights and terms.

6. External Links and Affiliations

Links to external websites and services are provided for convenience or reference. FFHC does not control their availability, content or privacy practices.

When you choose to use an external service, including Hospital Picaso’s services or WhatsApp, that service’s own terms and privacy information apply.

FFHC remains responsible for its own handling of personal data received through its managed enquiry channels, as described in our Privacy Notice.

Mention of an institution, professional society, event, company, product or service does not by itself indicate endorsement. An individual contribution by Dr Farhana should not be treated as the official position of an organisation unless expressly identified as such.

7. Accuracy, Availability and Liability

We take reasonable care with published information, but content may become outdated, incomplete or contain errors. Please contact us if you identify a suspected error. We may update, remove or temporarily suspend content or website functions without notice where reasonably necessary.

To the extent permitted by law, FFHC does not guarantee uninterrupted availability of the website or that all external links will remain available. Nothing in these terms excludes or limits any liability or right that cannot lawfully be excluded or limited under Malaysian law.

8. Privacy

Our Privacy Notice explains how personal data submitted through this website and its linked enquiry channels is handled, including information about service providers, security, retention and privacy requests.

For a privacy enquiry, please email [email protected] and use “Privacy Request” in the subject line.

9. Applicable Law and Changes

These terms are governed by Malaysian law, without removing any mandatory rights that apply to you.

We may update these terms from time to time. The current version and revision date will be published on this page.

10. Contact FFHC

FARHANA BINTI FADZLI, trading as FF HEALTHCARE CONSULTANCY
Registration No. 202603217731 (RA0138605-X)

Bukit Damansara, 50490 Kuala Lumpur, Malaysia

Email: [email protected]